As a part of its After Sales & Support services, DEWACO will not only install, upgrade and maintain your equipment, but will also provide training for you and your staff. The company is known for supporting its customers throughout the lifespan of their products and their service contracts are highly customisable, allowing you to choose which services you will require after purchasing DEWACO equipment.
Spare parts

Dewaco Ltd. supplies spare parts and provides near 24/7 support all over the world. We supply original spare parts for all products of Dewaco Ltd. as well for several pump, compressor and instrument manufacturers such Seepex, Netzsch, Atlas Copco, etc.

We manufacture components for you according to the original design drawings, regardless of how old your machine is. Thanks to this smooth supply of spare parts, we reduce downtime and guarantee the reliable operation of your equipment.

Service contracts

We offer service contracts together with spare parts. The details of these contracts are calculated based on the daily/annual use of plant and machine as well based on customer requirements and scale of service. These contracts provide you with a safe planning basis for several years with costs scaling according to plan. Extended guarantees can be arranged as well.

As the manufacturer, we take full responsibility for the maintenance of our products. Our team of professional support staff travel to plants all over the world, rectifying problems with equipment and providing on site support to our customers

Commissioning & Site service

After delivery of DEWA equipment, our experienced commissioning engineers carry out the first commissioning and train plant operators in the safe operation and maintenance of the machinery. This training is the easiest way to learn how to operate the equipment in a cost effective way and ensure that the process doesn't suffer due faulty management of the facilities.

Please do not hesitate to ask the site service team for anything ranging from installation help to supervising, process adjustment, operator training and maintenance and support questions.

Upgrades & Modifications

Quite often it is worthwhile to fix and upgrade a very old unit to meet present-day requirements as it can be cost-effective for the customer to bring an old unit into operation via the use of original DEWA spares. The unit can either be self-repaired or put together by us.

DEWACO can also recalibrate a unit built for low pressure use to handle high pressure environments. One such example would be changing the roller and tensioning arrangement to respond to the increased requirements of dry solid content.

Test units

We have several full scale mobile test units available for customers to use. These units include sludge thickening, dewatering and polymer preparation machinery as well several units that are used for boosting biogas production within DEWA Cavitation units.

With a simple installation and start up to ensure low testing costs, these units are designed for mobility. Please direct your requirements to our sales or service department and we will contact you to begin looking for the best solution to your problem.

Contacts

DEWA SERVICE

Headquarter:

PL3 Tel. +358 2 4618 00

23801 Laitila Fax. +358 2 4618 400

FINLAND service@dewaco.fi, firstname.lastname@dewaco.fi

www.dewaco.fi

We have implemented our solutions across different industries around the globe. Click on the map to see some of them.

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